Usage Guide
WebVPN
In the sections below, you will know how to use the WebVPN service to reach websites and set up your favorite portals.
To connect to WebVPN:
- Acquire the URL for the VPN Plus web portal from the network administrator.
- Enter the URL in the URL bar of your web browser.
- Press Enter to connect to the VPN Plus web portal, and log in with your user credentials.
To manage personal WebVPN portals:
WebVPN portals are quick entries to specific websites. You can manage your personal portals in ways below:
- After you log in to the VPN Plus web portal, click WebVPN on the left panel.
- On the main page, you will find the sections:
- The address bar (optional): The address bar is available only to privileged users/groups, and allows them to access websites not listed as portals.
- Default: Default portals are set by the network administrator for regular use, and cannot be deleted by normal users/groups.
- Starred: Starred history entries are listed here for regular use.
- History: Websites visited via WebVPN are listed here.
- Use and manage your personal WebVPN portals in ways below:
- To access a listed website: Click the corresponding portal or the history entry.
- To access an unlisted website: Enter the URL in the address bar and click Connect.
- To remember a history entry: Click the star sign to add the website as a starred portal.
- To delete a history entry: Click the cross sign.
- To log out: Click the person icon on the top right corner.
Note:
- WebVPN is particularly designed for remote access to an organization's internal websites and applications. This service also allows access to Internet websites, but elements in these websites may not be properly displayed due to their complex design. To ensure these websites' full functionality, we recommend other VPN services (e.g. Synology SSL VPN) for use.
- When you reach a website via WebVPN, WebVPN may not allow you to access resources in a different domain/subdomain from the current website. You can add those domains/subdomains as default portals for resolution.
To install a certificate to your device:
If no trusted third-party certificate is available on VPN Plus Server, you can download and install a self-signed certificate on your computer to avoid repeated browser alerts.
- Go to the VPN Plus web portal.
- Click the person icon on the top-right corner.
- Click Configurations.
- In the pop-up window, click Download to download the ca.crt certificate to your computer.
Follow the steps to install the certificate according to the computer platform.
For Windows
- Double-click the ca.crt file on your computer.
- Click Open > Install Certificate... > Next.
- Select Place all certificates in the following store.
- Click Browse and choose Trusted Root Certification Authorities.
- Click OK and follow the wizard's instructions to finish installation.
- Reopen the browser to make the certificate take effect.
For Mac
- Double-click the ca.crt file on your computer.
- Select System for Keychain, and click Add.
- Enter the user credentials and click Modify Keychain.
- Open Keychain Access on your Mac computer.
- On the left panel, select System under Keychains and then select Certificates under Category.
- Find and double-click the certificate.
- In the pop-up window, click Trust, and select Always Trust for When using this certificate.
- Close the pop-up and follow the instructions to finish installation.
Synology SSL VPN
In the sections below, you will know how to use the Synology SSL VPN service to Internet and local network resources.
To connect via Synology SSL VPN:
You can start Synology SSL VPN connections with two exclusive clients- Synology SSL VPN Client (for Windows/Linux computers) and VPN Plus (for iOS devices).
Windows/Linux computers:
- Use a local web browser and enter the VPN Plus web portal URL in the URL bar.
- Log in with your user credentials.
- Click SSL VPN on the left panel.
- Click Download Client to install Synology SSL VPN Client to your local computer.
- Follow the wizard's instructions to finish installation.
- When the client starts running, refresh the webpage and click SSL VPN on the left panel.
- Click Connect to connect via Synology SSL VPN.
- Now all your connections from the local computer will go through the Synology NAS as SSL VPN connections.
- To stop using this VPN service, click Disconnect.
iOS devices:
- Go to Apple's App Store and download VPN Plus to your iOS device.
- Open VPN Plus, enter the IP address (e.g. 66.100.*.*) or domain name (e.g. vpn.service.com) of the Synology NAS.
- Log in with your user credentials.
- Tap Connect to connect via Synology SSL VPN.
- Now all your connections from the iOS device will go through the Synology NAS as SSL VPN connections.
- To stop using this VPN service, tap Disconnect.
Note:
- The Synology SSL VPN service has only two compatible clients: Synology SSL VPN Client and VPN Plus mobile app.
- Synology SSL VPN Client and VPN Plus mobile app are only compatible with VPN Plus Server.
- If the network administrator has enabled split tunneling, only traffic to destination webpages/applications/servers in specified local subnets or IP ranges will go through VPN. The rest of traffic will go through the default gateway.
To install a certificate to your device:
If no trusted third-party certificate is available on VPN Plus Server, you can download and install a self-signed certificate on your computer to avoid repeated browser alerts.
- Go to the VPN Plus web portal.
- Click the person icon on the top-right corner.
- Click Configurations.
- In the pop-up window, click Download to download the ca.crt certificate to your computer.
Follow the steps to install the certificate according to the computer platform.
For Windows
- Double-click the ca.crt file on your computer.
- Click Open > Install Certificate... > Next.
- Select Place all certificates in the following store.
- Click Browse and choose Trusted Root Certification Authorities.
- Click OK and follow the wizard's instructions to finish installation.
- Reopen the browser to make the certificate take effect.
For Mac
- Double-click the ca.crt file on your computer.
- Select System for Keychain, and click Add.
- Enter the user credentials and click Modify Keychain.
- Open Keychain Access on your Mac computer.
- On the left panel, select System under Keychains and then select Certificates under Category.
- Find and double-click the certificate.
- In the pop-up window, click Trust, and select Always Trust for When using this certificate.
- Close the pop-up and follow the instructions to finish installation.