Progress and Status

This page displays the progress or status of the current migration task or the result of the last migration task.

Managing Your Migration Tasks

To pause your migration task:

Note:

To resume your migration task:

To cancel your migration task:

  1. Click Cancel to cancel your migration task.
  2. A confirmation window will be displayed. Click Yes to confirm.

Note:

To restart the destination device in the System phase:

To complete the migration process, the destination device needs to be restarted to apply the settings, re-sync any new changes, and cut off the connection between the two devices.

  1. A dialogue will appear when it is time to restart the destination device.
  2. Before restarting the destination device, choose how to handle the services on the source device:
  3. Click Restart Now when you are ready to restart the destination device and complete the migration process.

To take over all services to the destination device:

Manual configuration on the destination device is required to take over all services from the source device. Click Details for more information about what additional setup is required. You may also refer to this tutorial for a complete guide to ensuring all services can work properly on the destination.

Note:

To check the migration summary:

When the migration task was successful, you can click the Summary button to see a summary of the migration task.

To view the migration log:

You can click the Log button at any time during or after the migration process to view records of operations performed by Migration Assistant. You can also export the log in html or .csv file.

To start a new migration task:

When the migration task was successful or canceled, you will be able to start a new migration.

  1. Click Run New Task to start a new migration task.
  2. Follow the instructions provided by the Migration Wizard to complete setting up the migration task. For more information, please refer to the Migration Wizard page.

Troubleshooting

This section explains the issues you may encounter, as well as the ways in which you can troubleshoot each problem to ensure a successful migration.

To troubleshoot a slow migration task:

If services are still running on the source device, Migration Assistant may automatically reduce the migration speed down to 30MB/s, at the lowest, to ensure the quality of service on the source device. Stopping some minor services or scheduled backup or syncing tasks will help increase the migration speed.

To troubleshoot remainder migration settings on the source device:

If the two devices are disconnected during the migration, and you force cancel the migration task on the destination device, some migration settings may remain on the source device. If there are migration settings remaining on the source device, issues such as disallowing it to be paired in another migration task or the ability to change system settings may occur. To solve this issue, go to Control Panel > Task Scheduler on the source device, select Migration Assistant Task Cleaner, and click Run.