Queue & Auditing

Queue

The Queue page displays the following information on messages currently in the queue:

To view the queue:

The queue status is categorized into the following three types:

Note:

To manage messages in the queue:

You can manage queued messages in the following ways:

Auditing

On the Auditing page, you can:

Log

In the Log tab, you can check log entries about received, sent, and suspicious emails.

To view mail, security, and admin logs:

  1. Go to Auditing > Log.
  2. Select the type of logs from the top menu:
  3. Select the log storage location from the other top menu:
  4. To find a specific log, enter a keyword in the upper-right search bar or click the magnifying glass icon to perform the advanced search.
  5. To back up logs, click Export in the upper-left corner to export them into an HTML file.

Note:

Usage Analysis

In the Usage Analysis tab, you can get an analysis of the interaction between MailPlus Server and each email address or domain. With the statistics, you can check the overall condition of your email system.

Log Management

In the Log Management tab, you can configure the log archiving and transfer settings.

To archive logs:

  1. Go to Auditing > Log Management.
  2. Tick Enable log archiving.
  3. Select a shared folder as the Archive destination to store the archive logs, including mail, security, admin, and Postfix logs.
  4. Specify when to run the archive task.
  5. Save the settings.

To transfer logs elsewhere:

You can send logs to the following destinations:

To rotate logs:

You can set the conditions to trigger the rotation of the Postfix logs:

When more than 10 .xz files are archived, the oldest one will be removed to free up space for new logs.

Log List

In the Log List tab, you can view the logs categorized by their sources (main and received log) and types (mail, security, admin, and Postfix logs).

Check the following for an explanation on the log classification:

In this tab, you can Download or Delete the log files. You can also convert the log files to the database format by clicking Generate Log Database. Doing this allows you to view the logs in the Log tab.

Note that the deletion of log files may cause the loss of important logs.

Mail Search

Mail Search allows administrators to find all the emails that have been indexed in MailPlus Server. The administrators can also view, delete, or export the search results.

Note that only indexed emails can be found. You can go to Service > Protocol > Enable full-text search or Account > User Policy to check the relevant settings if some users' emails cannot be found.

To create an email search task:

  1. Go to Auditing > Mail Search.
  2. Click + to create a task.
  3. Set the Task name, Search conditions, and Target User. If the Target User is not specified, the default would be searching all users.
  4. The search starts right after you have created the task. If you want to stop the task, select it and click Stop tasks on the right panel.

You can Edit, Copy, or Delete a task. If you want to perform the task again, click Search on the right panel.

To view search results:

  1. Select a completed search task.
  2. On the right panel, you can Download task reports or View Result for further details and actions. The reports allow you to view task details, including the number of searched emails and deleted emails.
  3. In the View Result window, details of each email will appear in the right section when you select it. You can choose to download the original email or its attachments or open the email in a new window.

To export search results:

We recommend that you always export important search results and keep them on your local device as backup files in case of future needs.

  1. Select a task and click View Result on the right panel.
  2. Select emails and click Export in the upper toolbar to export the email list and the original emails to your local device.
    You can click the arrow icon next to Export to further specify whether to export both the email list and the original emails.
  3. A file named "export.zip" will be saved to your local device. After extracting the file, you will obtain the original emails in EML format and the email list in CSV format.

To import search results:

If you have exported search results and saved them to your local device, you can always import the list to check the emails when needed.

  1. Click Import tasks next to the trash can icon.
  2. Upload an email list in CSV format and enter a task name.
  3. Click Import.
  4. Once the import is complete, the task will appear at the top of the list.

Report

In the Report tab, you can track the system status and its traffic by configuring the system to send logs periodically.

To send logs via emails:

  1. Tick Enable daily report.
  2. Specify the delivery time and the recipient's email address.
  3. Save the settings.