Queue & Auditing (*administrator only)

Managing the Mail Queue

The Queue page displays the following information regarding messages currently in the queue:

To view the mail queue:

The Queue page categorizes the current mail queue status into the three types below:

Note:

To manage messages in the mail queue:

You can manage messages currently waiting in the mail queue in the ways below:

Auditing Mail and Security Logs

In the Auditing tab, you can:

To view mail, security and administration logs:

You can check log entries about received/sent and suspicious emails.

  1. Go to Auditing > Log.
  2. Select the type of logs from the top menu:
  3. Select the log storage location from the other top menu:
  4. To find specific log entries, enter a keyword in the top-right search field, or click the magnifying glass icon for advanced search.
  5. To back up the logs, click Export on the top-left corner to export them into an HTML file for backup.

Note:

To view usage analysis:

In the Usage Analysis tab, you can get the analysis of the interaction between MailPlus Server and each email address or domain. By checking the analysis result, you can get the overall condition of the mail system.

Log Management

In the Log Management tab, you can configure the log archive and sending settings.

To archive the logs:

  1. Tick Enable log archive in the Log Management tab.
  2. Select a shared folder as the Archive destination to store the archived logs, including postfix logs, mail logs, and security logs.
  3. Select one or more weekdays on which to run the log archive task.
  4. Determine the time when the mail system runs the log archive task.
  5. Click Apply to save the settings.

To send the logs elsewhere:

You can send the logs to the following destinations:

To rotate the logs:

You can set the the following conditions to trigger the log rotation of the Postfix logs for MailPlus Server:

Note: When more than 10 .xz files have been archived, the oldest .xz files will be removed to have space to record new logs.

Log List

The Log List tab displays the log files which are categorized with their sources (main log, received log) and types (mail logs, security logs, administration logs, postfix logs).
Note: Main logs are the logs on the primary server in the mail cluster. Received logs are the logs forwarded from the primary server to the secondary server in the mail cluster.Administration logs can be viewed directly at the secondary server, so there is no Received logs.

In this tab, you can Download and Delete the log files. You can also convert the log files to database format by clicking Generate the log database so as to view the logs in the Log tab.
Note: The deletion of log files may cause the loss of certain important logs.

Mail Search

Mail Search allows administrators to find all the mails that have been indexed in MailPlus Server. The administrators can also view, delete and export the searching result.
Note: Only indexed mails can be found. Go to Service > Enable full-text search or Account > User Policy > Enable full-text search to check relevant settings if some users' mails cannot be found.

To create a mail search task:

  1. Go to Auditing > Mail Search.
  2. Click + to create a new task.
  3. Set Task name, Search criteria and Target User. If Target User is not specified, the default would be searching all users.
  4. The search task starts right after being created. If you want to stop the task, select the task and click Stop on the right panel.
  5. You can Edit, Copy or Delete a task after selecting it. If you want to perform the search task again, click Search on the right panel.

To view mail search result:

  1. Select a completed search task.
  2. On the right panel, you can Download task reports or click View Result for further details and actions. Task reports allow you to view details of a task, including the number of searched mails as well as which mails are deleted.
  3. In the View Result window, you can view, delete or export each mail. Details of each mail will appear on the right section when you select it. You can also download the original mail or its attachments or view the mail in a new tab.
  4. After exporting a mail list and/or original mails, you will find a file named export_list.csv in exported data, which can be edited with editors supporting .csv files. You can split the record into multiple files if you want to distribute an auditing task.
  5. Go to Auditing > Mail Search to import existing csv file by clicking Import tasks. The import results can be viewed upon clicking View Result.

Report

In the Report tab, you can track the mail system and its traffic by configuring the settings to send the logs periodically.

To send the logs via email:

  1. Select Enable daily report.
  2. Specify the delivery time and recipient's email address.
  3. Click Apply to save the settings.