Download Files

Follow the steps below to download files or folders from Synology NAS to your computer.

To download files to your local computer:

  1. Select the files or folders you want to download. (Press and hold Shift or Ctrl while making multiple selections.)
  2. Click Action > Download and select the desired download mode according to your web browser:
    Note:
  1. Under the Windows environment, characters \ * ? " < > | : contained in the filename will be replaced by - after downloading.
  2. To stop Chrome from automatically downloading multiple files, go to its settings and change the content settings in the privacy section.
  3. Chrome in the incognito mode does not support downloading individual files as uncompressed files.

Obtain the File/Folder’s Download Link

You can obtain the download link to a file or folder and share the link with other users.

To obtain a file or folder's download link:

  1. Select the file or folder for which you want to obtain its download link.
  2. Do one of the following to open the Properties window:
  3. Right-click the download link, and choose the pertinent function from the shortcut menu to copy the download link. The name of the function may vary depending on the web browser you are using.
  4. Send the link to other users via Email or instant messages. They can download the linked file or folder by entering their username and password.

Note: To download a file or folder with the download link, a valid username and password are required.