Enriching Your Synology Chat Experience

Synology Chat provides you with an efficient communication experience that can also be fun and entertaining to use. Express your thoughts and feelings through reactions/emoji, hashtags, and much more. Below is a list of ways you can express yourself:

To modify messages:

The administrators can configure whether users can edit or delete messages in Synology Chat Admin Console. If allowed, users can edit or delete messages either sent in the last 24 hours or all messages. If not allowed, users are restricted from modifying any messages they have sent.

To create a hashtag:

  1. Type # followed by your desired text to create a hashtag.
  2. To add a hashtag to an existing message, you can click the # icon on the upper- right of the message to add one.
  3. You can also use the search box on the upper-right to search for any messages attached to a hashtag.

Note:

To mention someone in your message:

Type @ followed by a user's name to notify them of your message. An auto-complete list with all available members will be displayed as you type a username or nickname.

To react to a message:

  1. Mouse-over any message that you would like to react to.
  2. Click on the Add reaction icon to select an emoji.
  3. Your reaction will be added to the bottom of the message. You can click your reaction again to remove it.

Note:

To add an emoji or sticker to your message:

  1. Click on the Emoji icon on the right side of the text field.
  2. Select the emoji or sticker you would like to add to your message.

Note:

To upload a file:

  1. Click on the Add icon on the left side of the text field, and select Upload from my computer.
  2. Select the files you want to upload and enter a description for each file.
  3. You can also drag and drop your files directly to Chat to start uploading them.

Note:

To insert a file link from Synology Drive:

  1. Click on the Add icon on the left side of the text field, and select Insert file links from Synology Drive.
  2. Select a file or folder, and click OK to insert. If you have the privilege to manage the file or directory, you can set up the privilege before inserting the file link.

To create or paste a snippet:

  1. Click on the Add icon on the left side of the text field, and select Add a snippet.
  2. Type or paste the content and add a description.
  3. You can also select and apply the snippet type you want.

To create a scheduled message:

The scheduled messages will be sent to the designated channels or conversations in the general message format at the scheduled time.

  1. Click on the Add icon on the left side of the text field, and select Create a scheduled message.
  2. Schedule the message sending time by doing either of the following:
  3. Enter the message you want to schedule in the textbox.
  4. Click the My Collections icon at the upper-right corner and go to Scheduled messages in the sidebar if you want to edit or view the scheduled messages.

To create and manage a poll:

Note:

To create and join a thread:

To forward a message:

  1. Hover your mouse over a message and click the More icon on the right and select Forward message.
  2. Do either of the following in the Forward to channel or conversation field:
  3. The message will be forwarded to the selected channel or conversation from the user account that configured message forwarding.

To create a reminder:

  1. Hover your mouse over a message and click the More icon on the right and select Remind me.
  2. Click the drop-down menu and schedule the time to receive the reminder.
  3. Click the My Collections icon at the upper-right corner and click the Reminders icon to edit or view the set reminder if needed.
  4. The reminder will be pushed to My Space after the set time is due.

Note:

To pin a message:

  1. Hover your mouse over a message and click the More icon on the right and select Pin message.
  2. The message will be added to Pinned Messages in Bulletin. Users in the channel or conversation will automatically subscribe to this message.
  3. Do either of the following to remove a pinned message:

Note:

To bookmark a message:

  1. Hover your mouse over a message and click on the Bookmark icon on the left.
  2. Click the My Collections icon and then click the Bookmarks icon in the sidebar to view the bookmarks in the channel or conversation.

Note:

To format a message:

The following markdown codes are supported by Chat:

To start a third-party video conference:

  1. Enter /jitsi or /jumpchat in the text field of any channel or conversation to start a video conference from any of these two applications. The system will send the address of the video conference to the Chat channel or conversation.
  2. The members in the channel or conversation can join the video conference by clicking the address.

Note:

To create a discussed event or task:

You can create Calendar events and tasks right from Chat with Calendar installed on your Synology NAS. Details of the settings will be synchronized to your Calendar.

  1. Click on the date/time mentioned in the message.
  2. Switch to the Event/Task tab and edit details.
  3. Click Create Event/Add task to complete the settings.

To add and manage a task in Calendar plug-in:

You can add and manage tasks in Calendar plug-in. Details of the settings will be synchronized to your Calendar.

  1. Click Task (the tick icon) in the upper-right corner of the window.
  2. Enter task name and other details.