Enriching Your Synology Chat Experience
Synology Chat provides you with an efficient communication experience that can also be fun and entertaining to use. With Chat, not only are you able to express your thoughts and feelings through words, but also through reactions/emoji, hashtags and much more. Below is a list of ways you can express yourself:
- Hashtags
- Mention others
- Reactions
- Emoji and stickers
- Upload files
- Schedule messages
- Poll
- Message threads
- Forward messages
- Message reminders
- Pin messages
- Bookmarks
- Markdown formatting
- Third-party video conference
To create a hashtag:
- Type # followed by your desired text to create a hashtag.
- To add a hashtag to an already existing message, you can click the # icon on the top right of the message to add one.
- You can also use the search box on the top right to search for any messages attached to a hashtag.
Note:
- Hashtags can only be detected if there is a space before the hashtag.
To mention someone in your message:
Type @ followed by a user's name to notify them of your message. An auto-complete list with all available members will be displayed as you type a username or nickname.
To react to a message:
- Mouse-over any message that you would like to react to.
- Click on the Add reaction icon to select an emoji.
- Your reaction will be added to the bottom of the message. You can click your reaction again to remove it.
Note:
- Clicking on reactions already created by others will increase the count number of that reaction.
To add an emoji or sticker to your message:
- Click on the Emoji icon on the right side of the text field.
- Select the emoji or sticker you would like to add to your message.
Note:
- Emoji will appear as a line of text in the text field. If you prefer not to click the Emoji icon to add an emoji or sticker, you can memorize your favorite ones and type them in manually.
- Stickers do not appear as text in the text field. To add a sticker, you must click on the sticker you prefer.
- Stickers cannot be added to Posts or Bookmarks. Hashtags and reactions also cannot be added to stickers.
To upload a file:
- Click on the Add icon on the left side of the text field, and select Upload from my computer.
- Select the files you want to upload, and enter a description for each file.
- You can also drag and drop your files directly to Chat to start uploading them.
Note:
- Files uploaded from Synology NAS will appear in the form of file path and will not be duplicated on the system. If the original file was moved or deleted, the file path will become invalid.
- To view all the files within a channel or conversation, click the Bulletin icon on the upper right corner and select the Files icon in the sidebar.
- Administrators can enable or disable users' permission to upload files from Synology NAS.
To insert a file link from Synology Drive:
- Click on the Add icon on the left side of the text field, and select Insert file links from Synology Drive.
- Select a file or folder, and click OK to insert. If you have the privilege to manage the file or directory, you can set up the privilege before inserting the file link.
To create or paste a snippet:
- Click on the Add icon on the left side of the text field, and select Add a snippet.
- Type or paste the content and add a description.
- You can also select and apply the snippet type you want.
To create a scheduled message:
The scheduled messages will be sent to the designated channels or conversations in the general message format on the scheduled time.
- Click on the Add icon on the left side of the text field, and select Create a scheduled message.
- Schedule the message sending time by doing either of the following:
- To send message on a specific date and time: Click on the calendar icon on the right of the default date and choose the message sending date. Afterward, click on the downwards arrow on the right of the default time to choose the message sending time.
- To send message after a certain period of time: Click on the downwards arrow on the right of the customized date and time and choose the message sending time.
- Enter the message you want to schedule in the textbox.
- Click the My Collections icon on the upper right corner and go to Scheduled messages in the sidebar if you want to edit or view the scheduled messages.
To create and manage a poll:
- To create a poll:
- Click on the Add icon on the left side of the text field, and select Create a poll.
- Enter the poll question and options. To add attachments, please click Attach file and select the files you want to upload.
- In Advanced Settings, select whether to allow multiple choice and anonymous voting, allow others to add poll options, and set poll closing time.
- To edit/close/delete a poll:
- Poll creators can hover their mouse over the More icon on the upper right corner of a poll to edit, close, or delete the poll.
Note:
- The maximum word count for a poll question and option is 120 characters.
- At least two non-repeated options must be included in a poll.
- If users have voted in a poll, then only the following can be edited in Advanced Settings: Allow others to add poll options and Closing time.
- Poll results will be pushed to the channel when poll closing time is due or when the poll is manually closed.
To create and join a thread:
- To create a thread:
- Hover your mouse over a message and click the Start a thread icon on the right.
- Enter your message, upload files, or add snippets.
- To join a thread:
- Hover your mouse over a thread and click the Comment on the thread icon on the right.
- Enter your message, upload files, or add snippets. You can also click the Subscribe icon on the upper right corner to receive notifications on the latest comments.
To forward a message:
- Hover your mouse over a message and click the More icon on the right and select Forward message.
- Do either of the following in the Forward to channel field:
- Enter one or multiple channels or conversations that the message will be forwarded to.
- Click the downwards arrow on the right to open the drop-down menu and select one or multiple channels or conversations that the message will be forwarded to.
- The message will be forwarded to the selected channel or conversation from the user account that configured message forwarding.
To create a reminder:
- Hover your mouse over a message and click the More icon on the right and select Remind me.
- Click the drop-down menu and schedule the time to receive the reminder.
- Click the My Collections icon on the upper right corner and click the Reminders icon to edit or view the set reminder if needed.
- The reminder will be pushed to My Space after the set time is due.
Note:
- Reminders can only be viewed by those who created them.
To pin a message:
- Hover your mouse over a message and click the More icon on the right and select Pin messages.
- The message will be added to Pinned Messages in Bulletin. Users in the channel or conversation will automatically subscribe this message.
- Do either of the following to remove a pinned message:
- Hover your mouse over the message and click the More icon on the right and select Unpin messages.
- Click the Bulletin icon on the upper right corner and click the Pinned messages icon in the sidebar to remove one or more pinned messages.
Note:
- All the members in the channel or conversation can view the pinned messages.
To bookmark a message:
- Hover your mouse over a message and click on the Bookmark icon on the left.
- Click the My Collections icon and then click the Bookmarks icon in the sidebar to view the bookmarks in the channel or conversation.
Note:
- Bookmarks can only be viewed by those who created them.
To format a message:
The following markdown codes are supported by Chat:
- To emphasize words or phrases, surround your text with *asterisks* to create bold text, or _underscores_ for italic text.
- To add a strikethrough to your messages, surround your text with ~tildes~.
- To create a list, use Shift + Enter to create new lines in your message, then add an asterisk (*) and a whitespace before each item.
- To add indents or blockquotes to your message, add angle brackets to the beginning of your message. For example:
> to indent one paragraph
>>> to indent multiple paragraphs
- To display a portion of fixed-width text, surround your message with backticks. For example:
`single backticks` displays fixed-width text along with other text.
```triple backticks``` creates a block of pre-formatted, fixed-width text.
To start a third-party video conference:
- Enter /jitsi or /jumpchat in the text field of any channel or conversation to start a video conference from any of these two applications. The system will send the address of the video conference to the Chat channel or conversation.
- The members in the channel or conversation can join the video conference by clicking the address.
Note:
- This feature integrates the services provided by third-party providers. To know more details, please visit the official websites of these providers.
To create a discussed event or task:
You can create Calendar events and tasks right from Chat with Calendar installed on your Synology NAS. Details of the settings will be synchronized to your Calendar.
- Click on the date/time mentioned in the message.
- Switch to the Event/Task tab and edit details.
- Click Create Event/Add task to complete the settings.
To add and manage a task in Calendar plug-in:
You can add and manage tasks in Calendar plug-in. Details of the settings will be synchronized to your Calendar.
- Click Task (the tick icon) in the upper-right corner of the window.
- Enter task name and other details.