Active Backup for Microsoft 365 Portal

Active Backup for Microsoft 365 Portal provides a platform for administrators and employees to restore data to the original tenant.

Access Active Backup for Microsoft 365 Portal

To customize the portal:

Users with admin privileges can go to Control Panel > Application Portal > Active Backup for Microsoft 365 Portal. Click Edit and tick the checkbox of Enable customized alias to customize the portal.

To access the portal:

Browse Data for Restoration

To change your view role:

Select an account from the View Role menu. As an administrator, you can switch to any user's view to browse and restore data.

To select a task:

Select the backup task with the data you wish to restore from the Task menu.

To select a service type:

Active Backup for Microsoft 365 supports backups of drives, emails, contacts, calendars, sites, and teams. Click the Service icon and select the service you wish to restore. Archive mailboxes belong to the Mail category.

To view previous backups:

  1. Go to the timeline at the bottom of the page.
  2. To switch between backup versions, perform either of the following:
  3. Drag the timeline to view previous backups.

Restore and Export Service Data

Restore and Export Drives

To restore folders or files:

  1. Click the upper-right Service icon and select Drive.
  2. Select the target files or folders and click Restore.
  3. Click Change if you wish to switch the user account to restore the data to.
  4. Select one of the following restoration policies:
  5. Choose whether or not to tick the checkbox of Restore share permissions.
  6. Click OK to start the restoration.

To export folders or files:

Select a file or folder and click Export to download the selected item to the local device.

Restore and Export Mails

To search for emails via content search:

  1. Click the upper-right Service icon and select Mail.
  2. Click the magnifying glass icon in the search bar on the upper right.
  3. In the drop-down window, you can filter emails by:
  4. Click OK to start filtering emails.
  5. To reset the filter, click Reset. To remove the filter, click the arrow icon in the upper-left corner, and you will be redirected to the page where no filters are applied.

To restore emails within search results:

  1. Search and filter emails using the search bar.
  2. Select the emails you wish to restore. If you wish to restore all the emails in the search results, jump directly to the next step.
  3. Click Restore to open the drop-down menu and choose to restore the selected or all emails in the search results.
  4. Click Change if you wish to switch the user account to restore the emails to.
  5. Click OK to start the restoration.

To preview an email:

Double-click an email to preview the content. You can restore or export the email using the Restore/Export buttons on the top or download the attachment directly from the preview window by clicking on it.

To restore selected emails:

  1. Select the target emails.
  2. Click Restore to open the drop-down menu and choose to restore the selected emails.
  3. Click Change if you wish to switch the user account to restore the emails to.
  4. Select one of the following restoration policies:
  5. Click OK to start the restoration.

To restore all emails within a folder:

  1. Select a mail folder.
  2. Click Restore to open the drop-down menu and choose to restore all emails in the folder.
  3. Click Change if you wish to switch the user account to restore the emails to.
  4. Select one of the following restoration policies:
  5. Click OK to start the restoration.

To restore an entire mailbox:

  1. Click Restore and choose to restore the entire mailbox or archive mailbox from the drop-down menu.
  2. Click Change if you wish to switch the user account to restore the emails to.
  3. Select one of the following restoration policies:
  4. Click OK to start the restoration.

To export emails:

Select the emails and click Export to download them in the EML format to the local device.

Note:

Restore and Export Contacts

To search for contacts:

  1. Click the upper-right Service icon and select Contacts.
  2. Enter a keyword in the search bar on the upper right to search for contacts.

To preview a contact:

Click the contact you wish to preview, and a panel will appear on the right-hand side to display the detailed information, such as the name, email address, phone number, job title, address, etc.

To restore contacts:

  1. Select the target contacts and click Restore.
  2. Click Change if you wish to switch the user account to restore the data to.
  3. Click OK to start the restoration.

To export contacts:

Select the contacts and click Export to download them in the CSV format to the local device.

Restore and Export Calendars

To search for calendar events:

  1. Click the upper-right Service icon and select Calendar.
  2. Enter a keyword in the search bar on the upper right to search for events.

To restore calendar events:

  1. Select the target calendar events and click Restore.
  2. Click Change if you wish to switch the user account to restore the data to.
  3. Click OK to start the restoration.

To restore group calendar events:

  1. Select the target calendar events and click Restore.
  2. Click Change if you wish to switch the user account to restore the data to.
  3. Select one of the following restoration policies:
  4. Click OK to start the restoration.

To export calendar events:

Select the events and click Export to download them in the ICS format to the local device.

Restore and Export Sites

To search for sites:

  1. Click the upper-right Service icon and select Site.
  2. Open the View Site menu and enter a keyword in the search bar on the upper right to search for sites.

To restore site items:

  1. Select the target site from the View Site menu.
  2. Tick the items you wish to restore and click Restore.
  3. Click Change if you wish to switch the account to restore the data to.
  4. Choose whether or not to tick the checkbox of Restore file sharing permission.
  5. Click OK to start the restoration.

To export document library items:

Select the items in a document library and click Export to download them to the local device.

Restore and Export Teams

To search for teams:

  1. Click the upper-right Service icon and select Team.
  2. Open the View Team menu and enter a keyword in the search bar on the upper right to search for teams.

To restore backed-up data:

  1. Select the target team from the View Team menu.
  2. Select a channel on the left panel.
  3. Select the posts you wish to restore and click Restore. You can also restore the entire channel by choosing from the Restore menu.
  4. Select one of the following restoration policies:
  5. Choose whether or not to tick the checkbox of Restore settings such as members and permissions.
  6. Click OK to start the restoration.

To export posts:

Click Export to download the selected posts or all posts in a channel in the HTML format to the local device.

Note: