Active Backup for Office 365 Portal
Active Backup for Office 365 Portal provides an intuitive interface for employees to perform restore tasks by themselves without the assistance of IT admins. With Active Backup for Office 365 Portal enabled, the efficiency of restore tasks and IT management will both be greatly enhanced.
Access Active Backup for Office 365 Portal
To enable Active Backup for Office 365 Portal:
Users with the admin privilege can go to Control Panel > Application Portal > Active Backup for Office 365 Portal, click on Edit, and check the Enable customized alias box to enable the portal.
To access Active Backup for Office 365 Portal:
- For users with admin privilege: Go to Control Panel > Application Portal > Active Backup for Office 365 Portal, and click on the link in the Alias section to go to the portal, or you can also click on the Active Backup for Office 365 Portal package on the DSM main menu to go to the portal.
- For users with or without admin privilege: Click on the Active Backup for Office 365 Portal package on the DSM main menu to go to the portal.
Browse Data for Restoration
To change your view role:
Click on the username on the top menu and switch to any backup user's view to browse and restore his/her data.
To select a task:
Select the task you wish to restore from the drop-down task list in the top menu.
To select a service type:
Active Backup for Office 365 supports backing up drive, mail, contacts, calendar, and site services. Select the service you wish to restore from the drop-down menu. Mail and Archive mailbox will be displayed in the category of Mail.
To view at any previous point in time:
- Go to the timeline on the bottom of the page.
- To switch between backup versions, perform either of the following actions:
- Click the calendar icon on the upper left corner and click on any date you wish to restore your backup version from.
- Click the right or left arrow to switch between versions.
- Drag the timeline to view any backup at a previous point in time.
Restore and Export Service Data
Restore and Export Drive
To restore a backup folder or file:
- Select a file or folder from the list and click on the Restore button to start.
- Click Change and search for any user to restore his/her data to another user (optional).
- Click OK to start restoring the data.
- You will see the restore information, including the source, destination, status, elapsed time, transferred size, processed file count, and progress.
To export a backup folder or file:
Select a file or folder from the list and click on the Export button to export the selected item to a local location.
Restore and Export Mail/Archive Mailbox
To search for an email via content search:
- Click on the magnifying glass icon in the search bar on the upper-right corner.
- In the drop-down window, you can filter your mail data by:
- From: enter the name of the email sender.
- To: enter the name of the email receiver.
- Subject: enter the email subject.
- Keyword: enter a keyword to search for emails where the content or attachment contains the keyword.
- Date: enter a start and end date to find emails created within a specific period of time.
- With attachment: check the With attachment box to search for emails with attachments.
- Click on Search to start filtering the emails.
- To reset your filter, click on the Reset button and start searching again.
- To remove the search filter, click on the arrow icon on the top upper-left corner, and you will be redirected to the page of all mail where no filter is applied.
To preview an email:
Double click on an email to preview the content. You can also restore or export the email using the Restore/Export buttons on top of the page or download the attachment directly from the preview window by clicking on the attachment.
To restore a single or multiple emails:
- Select an email or multiple ones from the backup list and click on the Restore button.
- Click on change and search for any user to restore his/her data to another user (optional).
- Click OK to start restoring the data.
- You will see the restoration information, including the number of items selected to be restored, destination account, status, elapsed time, processed item count, and progress. You can also click on the source to view the restore list.
To export a single or multiple emails:
Select an email or multiple ones from the backup list and hit the Export button to export the selected item(s) in EML format to a local location.
Restore and Export Contacts
To restore a single or multiple contacts:
- Go to the timeline on the bottom of the page.
- Select a contact or multiple ones from the backup list and click on the Restore button.
- Click on change and search for any user to restore his/her data to another user (optional).
- Click OK to start restoring the data.
- You will see the restoration information, including the number of items selected to be restored, destination account, status, elapsed time, processed item count, and progress. You can also click on the source to view the restore list.
To search for a contact:
Click on the funnel icon in the search bar on the upper-right corner and filter contacts by entering keywords.
To preview a contact:
Click on a contact you wish to preview, and a panel will appear on the right-hand side for you to view the detailed information, such as the contact’s name, email, phone number, job title, address, etc.
To export a contact:
Select a contact or multiple ones from the backup list and click on the Export button to export the selected item(s) in CSV format to a local location.
Restore and Export Calendar
To restore a single or multiple calendar events:
- Go to the timeline on the bottom of the page.
- Select a calendar event or multiple ones from the backup list and click on the Restore button.
- Click on change and search for any user to restore his/her data to another user (optional).
- Click OK to start restoring the data.
- You will see the restoration information, including the number of items selected to be restored, destination account, status, elapsed time, processed item count, and progress. You can also click on the source to view the restore list.
To search for a calendar event:
Click the funnel icon in the search bar on the top right-hand corner and filter calendar events by entering keywords.
To export a calendar event:
Select one or multiple calendar events from the backup list and click on the Export button to export the selected item(s) in ICS format to a local location.
Restore and Export Site
To restore a backed up item:
- Click the upper-right Service icon and select Site.
- Click the downward arrow on the upper-right View Site column and select the site you want to view. Click OK.
- Tick the items that you want to restore, and click the upper-left Restore button.
- The Destination Information window shows the destination of where the data will be restored. Click the change link if you want to change the restore destination. And then click OK to start the restoration.
- In the Restore Information window, you can view the information regarding the restore destination, restored items and their status, and the processing time.
To search for a site:
Click the funnel icon in the search bar on the upper-right corner and enter keywords to filter site data.
To export an item of document library:
- Tick one or more items of the document library.
- Click the upper-left Export button to export the selected items to your local PC.
Note:
- To allow specific users the access to Active Backup for Office 365 Portal, go to Control Panel > Privileges, select Active Backup for Office 365 Portal, and click on Edit to give permissions.
- The Active Backup for Office 365 Portal needs to be enabled in the Active Backup for Office 365 package for users to restore data by themselves.
- Only admins have the permission to change view roles.
- For users without admin privilege to access Active Backup for Office 365 Portal, the user accounts on NAS has to match the accounts on Office 365.
- To enable users with Office 365 credentials to access Active Backup for Office 365 Portal, please integrate your Synology NAS with Microsoft Azure Active Directory Domain Services. You can refer to this article for more information.
- To edit the settings of Active Backup for Office 365 Portal (for example, to customize alias or port), please go to Control Panel > Application Portal > Active Backup for Office 365 Portal and click Edit.
- The data selected for restoration will be restored to a folder named ActiveBackupRestore_date_time.
- Data cannot be restored during the following circumstances:
- Drive:
- The filename is permission.
- Site:
- The restored folder or file path is longer than 400 characters.