Active Backup for Office 365 Portal

Active Backup for Office 365 Portal provides an intuitive interface for employees to perform restore tasks by themselves without the assistance of IT admins. With Active Backup for Office 365 Portal enabled, the efficiency of restore tasks and IT management will both be greatly enhanced.

Access Active Backup for Office 365 Portal

To enable Active Backup for Office 365 Portal:

Users with admin privilege can go to Control Panel > Application Portal > Active Backup for Office 365 Portal, click on Edit, and check the Enable customized alias box to enable the portal.

To access Active Backup for Office 365 Portal:

Browse Data for Restoration

To change your view role:

Click on the username on the top menu and switch to any backup user's view to browse and restore his/her data.

To select a task:

Select the task you wish to restore from the drop-down task list in the top menu.

To select a service type:

Active Backup for Office 365 supports backing up drive, mail, contacts, calendar, and site services. Select the service you wish to restore from the drop-down menu. Mail and Archive mailbox will be displayed in the category of Mail.

To view at any previous point in time:

  1. Go to the timeline on the bottom of the page.
  2. To switch between backup versions, perform either of the following actions:
  3. Drag the timeline to view any backup at a previous point in time.

Restore and Export Service Data

Restore and Export Drive

To restore a backup folder or file:

  1. Select a file or folder from the list and click on the Restore button to start.
  2. Click Change and search for any user to restore his/her data to another user (optional).
  3. Click OK to start restoring the data.
  4. You will see the restore information, including the source, destination, status, elapsed time, transferred size, processed file count, and progress.

To export a backup folder or file:

Select a file or folder from the list and click on the Export button to export the selected item to a local location.

Restore and Export Mail/Archive Mailbox

To search for an email via content search:

  1. Click on the magnifying glass icon in the search bar on the upper-right corner.
  2. In the drop-down window, you can filter your mail data by:
  3. Click on Search to start filtering the emails.
  4. To reset your filter, click on the Reset button and start searching again.
  5. To remove the search filter, click on the arrow icon on the top upper-left corner, and you will be redirected to the page of all mail where no filter is applied.

To preview an email:

Double click on an email to preview the content. You can also restore or export the email using the Restore/Export buttons on top of the page or download the attachment directly from the preview window by clicking on the attachment.

To restore a single or multiple emails:

  1. Select an email or multiple ones from the backup list and click on the Restore button.
  2. Click on change and search for any user to restore his/her data to another user (optional).
  3. Click OK to start restoring the data.
  4. You will see the restoration information, including the number of items selected to be restored, destination account, status, elapsed time, processed item count, and progress. You can also click on the source to view the restore list.

To export a single or multiple emails:

Select an email or multiple ones from the backup list and hit the Export button to export the selected item(s) in the eml format to a local location.

Restore and Export Contacts

To restore a single or multiple contacts:

  1. Go to the timeline on the bottom of the page.
  2. Select a contact or multiple ones from the backup list and click on Restore button.
  3. Click on change and search for any user to restore his/her data to another user (optional).
  4. Click OK to start restoring the data.
  5. You will see the restoration information, including the number of items selected to be restored, destination account, status, elapsed time, processed item count, and progress. You can also click on the source to view the restore list.

To search for a contact:

Click on the funnel icon in the search bar on the upper-right corner and filter contacts by entering keywords.

To preview a contact:

Click on a contact you wish to preview, and a panel will appear on the right-hand side for you to view the detailed information, such as the contact’s name, email, phone number, job title, address, etc.

To export a contact:

Select a contact or multiple ones from the backup list and click on the Export button to export the selected item(s) in the csv format to a local location.

Restore and Export Calendar

To restore a single or multiple calendar events:

  1. Go to the timeline on the bottom of the page.
  2. Select a calendar event or multiple ones from the backup list and click on the Restore button.
  3. Click on change and search for any user to restore his/her data to another user (optional).
  4. Click OK to start restoring the data.
  5. You will see the restoration information, including the number of items selected to be restored, destination account, status, elapsed time, processed item count, and progress. You can also click on the source to view the restore list.

To search for a calendar event:

Click the funnel icon in the search bar on the top right hand corner and filter calendar events by entering keywords.

To export a calendar event:

Select one or multiple calendar events from the backup list and click on the Export button to export the selected item(s) in the ics format to a local location.

Restore and Export Site

To restore a backed up item:

  1. Click the upper-right Service icon and select Site.
  2. Click the downward arrow on the upper-right View Site column and select the site you want to view. Click OK.
  3. Tick the items that you want to restore, and click the upper-left Restore button.
  4. The Destination Information window shows the destination of where the data will be restored. Click the change link if you want to change the restore destination. And then click OK to start the restoration.
  5. In the Restore Information window, you can view the information regarding the restore destination, restored items and their status, and the processing time.

To search for a site:

Click the funnel icon in the search bar on the upper-right corner and enter keywords to filter site data.

To export an item of document library:

  1. Tick one or more items of the document library.
  2. Click the upper-left Export button to export the selected items to your local PC.

Note: