Active Backup for Google Workspace Admin Console

The admin console of Active Backup for Google Workspace allows IT administrators to back up accounts and shared drives on Google Workspace and monitor the task status from a centralized interface.

Before You Start

Create Backup Tasks

To create a backup task:

  1. Go to the Task List page and click Create to launch Task Creation Wizard.
  2. Select Create a new backup task and enter the Domain for backup and the Domain admin email address. You also need to upload a Service key to authenticate the domain.
  3. Configure the following task settings:
  4. Enable services for auto-discovery. New drives added to the domain or the selected services of new domain users can be automatically included in the backup list.
  5. Set up backup and retention policies:
  6. Check the task summary and click Apply to finish the task creation.

Note:

Relink Backup Tasks

To relink a backup task:

  1. Go to the Task List page and click Create to launch Task Creation Wizard.
  2. Select Relink an existing backup task and click Next.
  3. Select the previous task you wish to relink and click Apply.
  4. Once the task has been successfully relinked, it will appear on the Task List.

Note:

Manage Backup Tasks

In the Task List page, you can see a list of all the backup tasks. You can manage them using the upper toolbar.

To manage a backup task:

  1. Select the backup task you wish to edit and click Edit.
  2. At the General tab, you can perform the following:
  3. At the Policy tab, you can configure backup and retention policies.

To edit users' services to be backed up:

  1. Select a backup task and click Edit > User.
  2. If you have enabled auto-discovery for any of the services, the specified services of new domain users will be automatically backed up. You can include or exclude certain users' services by manually selecting or deselecting them.
  3. Active Backup for Google Workspace updates the Google Workspace user list from time to time. If you wish to have the latest user list, click Update Google Workspace User List.

To edit shared drives to be backed up:

  1. Select a backup task and click Edit > Shared Drive.
  2. If you have enabled auto-discovery for shared drives, new shared drives added to the domain will be automatically backed up. You can include or exclude certain shared drives by manually selecting or deselecting them.
  3. Active Backup for Google Workspace updates the list of Google Workspace shared drives from time to time. If you wish to have the latest shared drive list, click Update Google Workspace Shared Drive List.

To delete users' backup data:

  1. Select a backup task and click Details.
  2. Select User from the drop-down menu.
  3. Click on a backed-up user and click Storage Management to delete the user's backup data for any of the services. The deleted service data will be removed from the backup list.

To delete shared drives' backup data:

  1. Select a backup task and click Details.
  2. Select Shared drive from the drop-down menu.
  3. Click on a backed-up shared drive and click Storage Management to delete its backup data. The shared drive will be removed from the backup list.

View Task Information

Overview

In the Overview page, you can monitor the following information:

Task List

In the Task List page, you can see a list of all the backup tasks along with the following statuses:

You can expand a task to find the following information:

In the menu of each backup task, you may see the following icons:

Activities

Log

The Log page allows you to keep track of the backup tasks that have been performed. You can view all logs or use filters to search for the logs of certain tasks.

To search through log records with a filter:

  1. In the Log page, click the magnifying glass icon in the search bar in the upper-right corner.
  2. In the drop-down menu, you can filter events by:
  3. To reset the filter, click Reset and start searching again.

To view log details:

  1. Select a log and click the arrow icon on the right end to view the detailed logs.
  2. For a backup activity, you can view the following information in the pop-up window:
  3. For a restoration activity, you can view the following information in the pop-up window:

Detailed Task Information

To view the status and logs of a task:

  1. Select a backup task in the Task List page and click Details.
  2. In the Details window, you can view the following information:

Note:

Manage Notification Services

To enable notification services:

To receive task-related notifications, go to DSM > Control Panel > Notification and configure settings for the selected delivery media: email, SMS, and push service.

To manage events for notification:

To manage events for notification, go to DSM > Control Panel > Notification > Advanced and configure settings for the events that you wish to be notified of.

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