Active Backup for G Suite admin console

The centralized admin console allows IT admins to create backup tasks for G Suite accounts as well as shared drives and monitor the backup status from a single interface.

Create backup tasks

To create a backup task:

  1. Click Create to start the wizard from Task List.
  2. Enter the Domain for backup as well as Domain administrator email address and upload a Service key to authenticate the account domain.
  3. Enter your Task name, choose a shared folder from the Destination Shared Folder drop-down menu, select users and their services as well as shared drives to be backed up from Edit, and if needed, enable Account discovery for My Drive, shared drives, mail, contacts, and calendar services, and Active Backup for G Suite Portal.
  4. Configure your backup and retention policies:
  5. Check your task summary and click Apply to finish creating your backup task.

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Manage backup tasks

In the Task list tab, you can see a list of all backup tasks that have been created. You can also manage them with the buttons at the top of the tab.

To manage a backup task:

  1. Select the backup task you want to edit and click Edit.
  2. On the General tab, you can
  3. On the Version tab, you can configure backup and retention policies.

To manage users' services to be backed up:

  1. Select a backup task and click Edit > User.
  2. If you have enabled Account discovery for any of the four services, all new users added to the domain with that service will be automatically backed up. You can include or exclude specific users by manually selecting or deselecting them.

To manage shared drives to be backed up:

  1. Select a backup task and click Edit > Shared Drive.
  2. If you have enabled Account discovery for shared drives, all new shared drives added to the domain will be automatically backed up. You can include or exclude specific shared drives by manually selecting or deselecting them.

To delete backed up user data:

  1. Select a backup task, click Edit, and go to the User tab.
  2. Select a user and click Storage management to delete user's backup data for any of the four services. Your service will be deselected for backup once your backup data is deleted.

To delete backed up shared drives data:

  1. Select a backup task, click Edit, and go to the Shared Drive tab.
  2. Select a shared drive and click Storage management to delete its backup data. Your service will be deselected for backup once your backup data is deleted.

View task information

Overview

In the Overview tab, you can monitor the following information from a single interface.

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Task List

In the Task List tab, you can see a list of all backup tasks that have been created. In the menu of each backup task, you will find the following information for the task, whether it is being executed or has been fully executed.

Below are all the icons you might see in the menu of each backup task and their corresponding meanings:

Note:

Regarding the definition of each task status, below you can find detailed information:

Activities

Log

The Log allows you to keep track of the backup tasks that have been performed. You can view the log in its entirety or use filters to search for certain tasks.

To search through log records with a specific filter:

  1. Go to Log.
  2. Click the arrow in the search bar on the upper-right corner.
  3. In the drop-down menu, you can filter events by:
  4. Click the button on the right end side to view the detailed logs for the event.
  5. To reset your filter, click the Reset button and start searching again.

To view log details:

  1. Select a log and click the arrow icon on the right end of the entry to view detailed logs for an event.
  2. For backup activities, you can view the following information in the pop-up window:
  3. For restoration activities, you can view the following information in the pop-up window:

Detailed task information

To view the status and logs of a task:

  1. Select the backup task in the Task list tab and click on Details.
  2. In the Details window you can view the following information:

Manage notification services

To enable notification services:

To receive task-related notifications, go to DSM > Control Panel > Notification, and configure settings for your desired notification channel, i.e. SMS, email, or push service.

To manage events for notification:

To manage events for notification, go to DSM > Control Panel > Notification > Advanced, and configure settings for the events that you would like to be notified of.

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