Active Backup for G Suite Portal
Active Backup for G Suite Portal provides an intuitive interface for employees to perform restore tasks by themselves without the assistance of IT admins. With Active Backup for G Suite Portal enabled, the efficiency of restore tasks and IT management will both be greatly enhanced.
Access Active Backup for G Suite Portal
To enable Active Backup for G Suite Portal:
Users with admin privilege can go to Control Panel > Application Portal > Active Backup for G Suite Portal, click on Edit, and check the Enable customized alias box to enable the portal.
To access Active Backup for G Suite Portal:
- For users with admin privilege:
Go to Control Panel > Application Portal > Active Backup for G Suite Portal, and click on the link in the Alias section to go to the portal, or you can also click on the Active Backup for G Suite Portal package on the DSM main menu to go to the portal.
- For users with or without admin privilege:
Click on the Active Backup for G Suite Portal package on the DSM main menu to go to the portal.
Browse data for restoration
To change your view role:
Click on the user's name on the top menu and switch to other backup user's view to browse and restore his/her data.
To select a task:
Select the task you wish to restore from the drop-down task list in the top menu.
To select a service type:
Active Backup for G Suite supports backing up Drive (My Drive and shared drives), mail, contacts, and calendar services. Select the service you wish to restore from the drop-down menu.
To view at any previous point in time:
- Go to the timeline on the bottom of the page.
- To switch between backup versions, perform either of the following actions:
- Click the calendar icon on the upper left corner and click on any date you wish to restore your backup version from.
- Click the right or left arrow to switch between versions.
- Click the bar to drag and view any backup at a previous point in time.
Restore and Export Service Data
Drive (My Drive and shared drives) Restoration and Export
To restore a backup folder or file:
- Select a file or folder from the list and click on the Restore button to start.
- Click Change and search for any user to restore his/her data to another user (optional).
- Check the Restore file sharing permission box to restore files and folders with sharing permission (optional).
- Click OK to start restoring the data.
- You will see the restore information, including the source, destination, status, elapsed time, transferred size, processed file count, and progress.
To export a backup folder:
Select a file or folder from the list and hit the Export button to export the file or folder you wish to export to a local location.
Mail Restoration and Export
To search for an email via content search:
- Click on the magnifying glass icon in the search bar on the top right hand corner.
- In the drop-down window, you can filter your mail data by:
- From: enter the name of the email sender.
- To: enter the name of the email receiver.
- Subject: enter the email subject.
- Keyword: enter a keyword to search for emails where the content or attachment contains the keyword.
- Date: enter a start and end date to find emails created within a specific period of time.
- With attachment: check the With attachment box to search for emails with attachments.
- Click on Search to start filtering the emails.
- To reset your filter, click on the Reset button and start searching again.
- To remove the search filter, click on the arrow icon on the top left hand corner, and you will be redirected to the page of all mail without any filter.
To preview an email:
Double click on an email to preview the content. You can also restore or export the email using the Restore/Export buttons on top of the page or export the attachment directly from the preview window by clicking on the attachment.
To restore a single or multiple emails:
- Select an email or multiple ones from the backup list and click on the Restore button.
- Click on change and search for any user to restore his/her data to another user (optional).
- Click OK to start restoring the data.
- You will see the restoration information, including the number of items selected to be restored, destination account, status, elapsed time, processed item count, and progress. You may also click on the source to view the restored list.
To export a single or multiple emails:
Select an email or multiple ones from the backup list and click on the Export button to export the selected item(s) in the eml format to a local location.
Contacts Restoration and Export
To restore a single or multiple contacts:
- Select a contact or multiple ones from the backup list and click on the Restore button.
- Click on change and search for any user to restore his/her data to another user (optional).
- Click OK to start restoring the data.
- You will see the restoration information, including the number of items selected to be restored, destination account, status, elapsed time, processed item count, and progress. You may also click on the source to view the restored list.
To search for a contact:
Click on the funnel icon in the search bar on the top right hand corner and filter contacts by entering keywords.
To preview a contact:
Click on a contact you wish to preview, and a panel will appear on the right hand side for you to view the detailed information, such as the contact’s name, email, phone number, job title, and address.
To export a contact:
Select a contact or multiple ones from the backup list and click on the Export button to export the selected item(s) in the csv format to a local location.
Calendar Restoration and Export
To restore a single or multiple calendar events:
- Go to the timeline on the bottom of the page.
- Select a calendar event or multiple ones from the backup list and click on the Restore button.
- Click on change and search for any user to restore his/her data to another user (optional).
- Click OK to start restoring the data.
- You will see the restoration information, including the number of items selected to be restored, destination account, status, elapsed time, processed item count, and progress. You can also click on the source to view the restore list.
To search for a calendar event:
Click on the funnel icon in the search bar on the top right hand corner and filter calendar events by entering keywords.
To export a calendar event:
Select one or multiple calendar events from the backup list and click on the Export button to export the selected item(s) in the ics format to a local location.
Note:
- To allow specific users the access to Active Backup for G Suite Portal, go to Control Panel > Privileges, select Active Backup for G Suite Portal, and click on Edit to give permissions.
- The Active Backup for G Suite Portal needs to be enabled in the Active Backup for G Suite package for users to restore data by themselves.
- Only admins have the permission to change view roles.
- For the users without admin privilege to access Active Backup for G Suite Portal, the user accounts on NAS has to match the accounts on G Suite.
- To enable users with G Suite credentials to access Active Backup for G Suite Portal, please join your Synology NAS to Google Secure LDAP service. You can refer to this article for the detailed instruction.
- To edit the settings of Active Backup for G Suite Portal, for example to customize alias or port, please go to Control Panel > Application Portal > Active Backup for G Suite Portal and click Edit.
- You can only restore file sharing permission when:
- Both the source and destination are My Drive. The owner of the selected folder or file is the destination account.
- Both the source and destination are shared drives.
- If a user only has view and/or comment permission to a certain file, even when the Restore file sharing permission box is checked, s/he can still only restore the file itself, not the file sharing permission.